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Welcome to our online store!

Orders & Returns

Phone Orders
To place an order by phone, please call 1-800-724-7227, 9:30 am to 2:30 pm CT Monday through Friday.

Order Forms
Order forms can be obtained online, calling 1-800-724-7227 or via email and can be mailed to:

Zidle.com
8500 Valcour Avenue
Saint Louis, MO 63123.
Or you may also fax us at 1-314-633-4804.

Methods of Payment
We accept MasterCard, American Express, Visa and Discover Card.
Personal Checks and Money Orders are accepted for mail orders only. No C.O.D. accepted. Personal checks should have a pre-printed street address, no PO Boxes.

Sales Tax
We are required to charge sales tax in Illinois, Michigan, Missouri and Washington.

Effective 7/1/14 the following tax rates will be charged: Illinois 6.25%, Michigan 6%, Missouri 7.113% and Washington 9.5%. Please note: Sales tax is subject to change and is not determined by Zidle.com.

Order Confirmations
When your account or order includes an email address, you will recieve an email confirmation of your order when it is processed. You will receive another confirmation when orders ship and tracking will be supplied. You can also track your orders online ONLY IF you create an account.

We want you to be happy. It's as simple as that. If you are not satisfied for any reason, simply return the product within 60 days of purchase and follow the instructions below.

All returns should be sent to Zidle.com at the St. Louis address below. Customer is responsible for return postage. Your return request will be processed within 6 days from the time it is received (refund or exchange). No refunds or exchanges on Zidle VIP (previously Garden Club) Memberships or Renewals, trial sizes, and promotional gifts. Please include original packing slip. Refunds will be issued to the original form of payment. For returns with an exchange: A credit will be issued to the original form of payment for the item returned. A new charge will be issued for any new product sent out.

Customer Care: Monday - Friday, 1-800-724-7227 9:30 am to 2:30 pm CT

Please ship the product with the packing slip to:

Zidle.com
ATTN: Front Office
8500 Valcour Avenue
Saint Louis, MO 63123